01253 542 658

info@whitehouselodge.co.uk

FAQs

WHITE HOUSE LODGE

ARE BEDDING LINEN AND TOWELS PROVIDED?
Yes. Crisp and freshly ironed linen are provided at White House Lodge. We also provide plenty of fluffy towels. Your beds will be made up ready for your arrival.

IS THERE A WASHING MACHINE AND TUMBLE DRYER AVAILABLE FOR GUEST USE?
Yes. The utility room has both a washing machine and a tumble dryer.

IS THERE A COT AND HIGH CHAIR AVAILABLE FOR INFANTS?
We have two Red Kite travel cots and one Ikea high chair for guest use. Please bring your own cot sheets.

IS ELECTRICITY INCLUDED IN THE RENTAL FEE?
Yes, all electricity is included.

IS THERE INTERNET AND WIFI AT THE PROPERTY?
Yes. Free high speed WIFI is provided throughout the property.

IS THERE A SEA VIEW?
Yes. White House Lodge is about four hundred yards from the sea. There are sea views from the kitchen, lounge and both double bedrooms.

ARE LOGS PROVIDED FOR THE LOG BURNER?
Unfortunately there are few trees on the island, so firewood must be brought in from the mainland. Please consider bringing some logs with you (available from the Esso Petrol Station that you pass coming into Oban) or from Heather, your local contact, who can provide bags of logs at cost.

IS THERE MOBILE PHONE RECEPTION? IS THERE A TELEPHONE?
There is now Vodafone, EE, Virgin and 02 signal throughout the property. For those with  3, just enjoy the peace. There is a BT landline telephone for emergency use only, in the utility room.

IS THERE A TV SERVICE AT THE PROPERTY?
Yes. We have  FreeSAT in the Lounge. There are streaming services on the lounge TV and one of the twin rooms upstairs including iPlayer and Netflix.

HOW FAR IS IT TO THE BEACH?
The closest beach is about 400 yards away. It is a small sand and shingle beach. The nearest large beach is Cliad beach which is about three quarters of a mile away. It has golden white sand, clear blue sea and is great for swimming and building sandcastles.

ARE BEACH TOWELS PROVIDED?
We do not supply beach towels at White House Lodge. Please bring beach towels with you if you intend on swimming or playing on the sea. Our beautiful fluffy towels are not ideally suited to being used in the beach!

CAN WE HAVE A TESCO DELIVERY WHILE WE ARE STAYING AT WHITE HOUSE LODGE?
Yes. A delivery can be made simply by following the instructions available here :
General instructions can be found on the website below, but essentially you book a Click and Collect from the Tesco in Oban, Walton’s pick it up from Tesco for you and deliver it to MacLennan Motors, who then take it over on the ferry and deliver it to White House Lodge.
http://maclennanmotors.com/delivery.html
Latest information from Maclennans (Sept 2019) is that they will deliver on Wednesday and Friday and with pick from Tesco the day before.
You need to call Maclennans in Oban and pay up front for this service (£14 for three boxes) – 01631 566275
Please remember to follow the instructions and ensure you forward confirmation emails to the correct people! Look out for the MacLennan Motor van which delivers to White House Lodge.
You can also buy most staple groceries on the island at the two shops in the village, although bread, milk and vegetables can be in short supply (Sept 2019) Please bear in mind that they are not open on a Sunday.

WHAT EQUIPMENT AND TOYS ARE AVAILABLE DURING YOUR STAY?
Guests have the use of the large shed which has a wetsuit hanging rack and space to store bicycles. In the shed there is also a two surfboards (foamies) and two boogie boards. There is also a BBQ and tongs and a rucksack for carrying an infant.
There are a limited selection of kids toys and board games. Board games are stored in the utility room, while kids toys must be requested in advance.

There is a climbing frame/slide/monkey bars/swing in the garden for guest use. Under 12 years only.


BOOKING 


HOW DO I BOOK? IS THE AVAILABILITY UP TO DATE?
Bookings are best made online by clicking on Availability and Booking page. You can also book by calling us on 01253 542658 during office hours or 07787 541384 at other times. All the availability is up to date. When you book, your chosen period will be reserved for you instantly when payment is made.

HOW AND WHEN DO I PAY?
We require a 20% deposit to book your chosen dates. The remaining balance is due 6 weeks before arrival. Payment is made by credit/debit card  at time of booking.

DO YOU ALLOW PETS TO STAY?
Yes, we allow well behaved dogs to stay with you at White House Lodge. We charge £15 for each dog for the duration of your stay. We do require that  dogs stays off carpeted areas and that you clear up after them.

DO I NEED TO PAY A SECURITY DEPOSIT?
Yes. We charge a fully refundable security deposit of £200 which is returned two weeks after departure.

GETTING TO THE ISLAND AND WHITE HOUSE LODGE

HOW DO I GET TO THE ISLAND?
Most visitors to the island will take the CalMac ferry from Oban. The journey time is two and a half hours. The ferries leave early in the morning and MUST be booked in advance. Goto www.calmac.co.uk for up to date timetable. Please note that the ferry timetable is slightly abridged in winter.
Hebridean Airways run a scheduled plane service which takes twenty five minutes from Oban. Regular flights are on a Wednesday plus extra flights during term time at the weekend.

WHAT TIME CAN I ACCESS THE PROPERTY, WHAT TIME DO I NEED TO LEAVE?
You can access the property from 3 PM on the day of your arrival. You are required to vacate the property by 10 AM on the day of your departure.

DO I NEED A CAR TO GET AROUND THE ISLAND OR IS A BICYCLE SUFFICIENT?
Most guest will bring a car but it is easy to get around the island by bicycle. The village (Shops, Pub and Ferry) is four miles away.

WHERE SHOULD I STAY IN OBAN THE NIGHT BEFORE THE FERRY?
We would recommend staying at the new (Summer 2019) Premier Travel Inn in Oban. It is right next to the ferry and has parking. For the more adventurous, we would recommend The George Hotel in Inveraray. It is an hours drive from Oban but has fab rooms, good food, a live band on a Saturday night, and is a great way to start your holiday on Coll.


THE ISLE OF COLL


WHAT FACILITIES ARE THERE ON THE ISLAND FOR GUESTS?
The village (Arinagour) has a hotel which is open all year to non-residents round that does great food with great views. The Coll Hotel is open every day but worth booking in advance. We love the fresh crab claws and the cajun chicken burger.
There is also Island Cafe which is opening most days during the Summer months. It does great takeaway sandwiches too.
An Cridhe is the community centre which has lots of interesting events going on, including ceilidhs in the Summer, locally produced produce sales, coffee mornings, indoor hockey and has a gym. Useful for rainy days. Check out the website for what's on.
There is a cute Post Office shop that sells kids toys and souvenirs (and rents bikes), an artists gallery, a sailing club (visiting kids very welcome) and a studio selling Coll t-shirts and hoodies .

Outside of the village there is an RSPB nature reserve that often does guided walks and the occasional fresh produce stall outside locals houses.


WHAT IS THE BEST TIME OF YEAR TO VISIT?
We love the late autumn and early spring for huge rollers crashing on the stunning beaches and crystal clear days where you can see the Paps of Jura which are nearly 60 miles away. Early Summer gets some amazingly warm sunny days and the island is relatively quiet so you can enjoy the deserted beaches at their best, July and August is the busiest time with lots of activities to join in, including the Half Marathon, the Coll Show, ceilidhs and the sailing club. Early September is when the late Summer storms come in and the surfing and beach walks are just spectacular.