FAQs

White House Lodge

Are bedding linen and towels provided?

Yes. Crisp and freshly ironed linen are provided at White House Lodge. We also provide plenty of fluffy towels. Your beds will be made up ready for your arrival.

 

Is there a washing machine and tumble dryer available for guest use?

Yes. The utility room has both a washing machine and a tumble dryer.

Is there a cot and high chair available for infants?

We have two Red Kite travel cots and one Ikea high chair for guest use. Please bring your own cot sheets.

Is electricity included in the rental fee?

Yes, all electricity is included.

 

Is there internet and WIFI at the property?

Yes. Free WIFI is provided throughout the property.

 

Is there a sea view?

Yes. White House Lodge is about four hundred yards from the sea. There are sea views from the kitchen, lounge and both double bedrooms.

Are logs provided for the log burner?

Unfortunately there are few trees on the island, so firewood must be brought in from the mainland. Please consider bringing some logs with you (available from the Esso Petrol Station that you pass coming into Oban) or from Heather, your local contact, who can provide bags of logs at cost.

is there mobile phone reception? Is there a telephone?

There is now Vodafone signal throughout the property. For those with EE,02 or 3, just enjoy the peace (or you can get mobile signal at the ferry terminal). There is a BT landline telephone for emergency use only, in the utility room.
(Please note that the EE signal previously available has been withdrawn). 

Is there satellite TV at the property?

Yes. There is SKY+ and On Demand including iPlayer at White House Lodge which can be watched in the main living area or in bedroom 3. The SKY package does not have movies or sport. 

 

How far is it to the beach?

The closest beach is about 400 yards away. It is a small sand and shingle beach. The nearest large beach is Cliad beach which is about three quarters of a mile away. It has golden white sand, clear blue sea and is great for swimming and building sandcastles.

Are beach towels provided?

We do not supply beach towels at White House Lodge. Please bring beach towels with you if you intend on swimming or playing on the sea. Our beautiful white fluffy towels are not ideally suited to being used in the beach!

 

Can we have a Tesco delivery while we are staying at White House Lodge?

Yes. A delivery can be made simply by following the instructions available here :

General instructions can be found on the website below, but essentially you book a Click and Collect from the Tesco in Oban, Walton’s pick it up from Tesco for you and deliver it to MacLennan Motors, who then take it over on the ferry and deliver it to White House Lodge.
http://maclennanmotors.com/delivery.html

Latest information from Maclennans (May 2017) is that they will deliver on Tuesday, Wednesday, Thursday, Friday and Saturday, with pick from Tesco the day before.
You need to call Maclennans in Oban and pay up front for this service (£14 for three boxes) – 01631 566275

Please remember to follow the instructions and ensure you forward confirmation emails to the correct people! Look out for the MacLennan Motor van which delivers to White House Lodge.

You can also buy most staple groceries on the island at Island Stores. Please bear in mind that they are not open on a Sunday.

What equipment and toys are available during your stay?

Guests have the use of the large shed which has a wetsuit hanging rack and space to store bicycles. In the shed there is also a two surfboards (foamies) and two boogie boards. There is also a BBQ and tongs and a rucksack for carrying an infant.
There are a limited selection of kids toys and board games. Board games are stored in the utility room, while kids toys must be requested in advance.

Is there a property guide and manual that I can download?

Yes. Download the 2017 guide White-House-Lodge-Guide-2017

Booking

How do I book? Is the availability up to date?

Bookings are best made online by clicking on Book Now. You can also book by calling us on 01253 737 698 during office hours or 07787 541384 at other times. All the availability is up to date. When you book, your chosen period will be reserved for you instantly when payment is made.

How and when do I pay?

We require a 20% deposit to book your chosen dates. The remaining balance is due 6 weeks before arrival. Payment is made by credit/debit card or via PayPal at time of booking.

Do you allow pets to stay?

Yes, we allow a well behaved dog to stay with you at White House Lodge. We charge £15 for the duration of your stay. We do require that the dog stays off carpeted areas and that you clear up after them.

 

Do I need to pay a security deposit?

Yes. We charge a fully refundable security deposit of £200 which is returned two weeks after departure.

Getting to the Isle of Coll and White House Lodge

How do I get to the island?

Most visitors to the island will take the CalMac ferry from Oban. The journey time is two and a half hours. The ferries leave early in the morning and MUST be booked in advance. See next FAQ for timetable.
Hebridean Airways run a scheduled plane service which takes twenty five minutes from Oban. Regular flights are on a Monday and Wednesday plus extra flights during term time at the weekend.

Which days does the ferry run on?

In Summer there is a daily ferry to and from Oban (26th March 2016 through to 23rd October 2016). Full timetables can be found at CalMac During the Winter (22nd October 2015 to 25th March 2016) there are ferries to and from Oban every day apart from Wednesday and Friday. Additionally in November there is no Monday ferry.

What time can I access the property, what time do I need to leave?

You can access the property from 3 PM on the day of your arrival. You are required to vacate the property by 10 AM on the day of your departure.

Do I need a car to get around the island or is a bicycle sufficient?

Most guest will bring a car but it is easy to get around the island by bicycle. The village (Shops, Pub and Ferry) is four miles away.

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